Spam filters are getting more intense than ever. So sometimes website forms get trapped in your spam filters. There are a few things we can do to help it get through.
This is happening especially with Microsoft 365.
This is happening especially with Microsoft 365.
Our emails SMTP is sent via SendGrid which is a well known SMTP Provider (geeky words for the server that sends the emails)
1. We will set the email the form coms from to be team@virtualinnovation.co.nz
2. You will then need to speak to your email provider to whitelist this email to the inbox they will know how to do it (if you don't have someone - we can recommend someone).
3. That should work - if issues persists get in touch with us.